1 Hour Response Sewage Pump & Sump Servicing

Our fully trained drainage engineers are available to carry out pump and sump maintenance and servicing across London and the Home Counties 24 hours a day, 365 days a year. Prices start from just £25.80 inc. VAT.

Sewage pumps are required when drainage is below the level of the main drain, for example in the basement of a building. Even some ground floor buildings are below the level of the main drain, or at least too far away from it to have enough fall to be able to gravity feed into it. These buildings will usually have a sewage pump station to collect the sewage and pump it up into the drain.

Other submersible pump applications include sump pumps in cellars, which collect the groundwater naturally forming below the level of the water table, and storm water pump systems, which collect rainwater from car parks, gardens, etc, preventing them getting waterlogged.

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Pump Maintenance & Installation

We supply, install, maintain and repair submersible pumps and pump systems.


Many don’t even realise that they have a pump system working away – until it fails

Out of sight is often out of mind with submersible pumps. The consequences of pump failure can be imagined. How much damage would it do to your property if the floor was covered with just one inch of sewage?  And how would you keep going if you had no way of getting rid of waste water? Contact us now to discuss getting a service plan set up, to ensure you are properly maintaining this vital equipment.

If you do have a pump failure, we’re here to get it sorted as quickly as possible, to minimise damage and provide a long term solution to avoid future problems.  We can perform on site repairs, we carry standard spares on our vehicles, and we have a workshop for more extensive work.

Pump Installation

Lastly, if there’s nothing else for it, we work with all major pump manufacturers to provide you with the best price and lead time on a new pump or other equipment.

Engineer in Drain


  • Emergency call-out (in hours) – £285.00 + VAT, including the first hour on site, for diagnostics.
    Subsequent hour chargeable at £135.00 + VAT per hour if additional work is carried out.
  • Emergency call-out(out of hours) – £400  + VAT including the first hour on site, for diagnostics.
    Subsequent hours chargeable at £225.00 + VAT per hour if additional work is carried out.


  • Pre-planned maintenance Visit for full service (in hours) – £500 + VAT.
  • Pre-planned maintenance visit for full service (out of hours) – £735 + VAT.

All of our work is covered by a 12 months parts and labour guarantee.  

For the fastest response and the best solution for any pump, anywhere, contact us now. 0800 043 4860

We are a member of a Trustatrader
and we think our reviews speak for themselves:

Can’t recommend First Response Drainage highly enough. I had a problem with seepage in my garden which turned out to be from tree roots growing into my sewage pipes. They sorted out the problem replacing pipework in no time at all, and all at a price I was pleasantly surprised by. Five stars *****
Dan Naules
Thank you very much First Response! My toilet became blocked on the day of my son’s 4th birthday party and I was so stressed! As soon as I phoned First Response impressed me with their service. Friendly, Fast, Tidy and value for money.
Laura Rowland
I had a very very blocked kitchen sink. I phoned First Response and they arrived promptly and fixed it in no time. The service was friendly and the person who came to fix was tidy and friendly.
Iain Roe